Category Archives: News

How to fix TIGERSECU DVR network issues?

If you’re having trouble with accessing your DVR for remote viewing, here are some simple steps for you to try. Make sure that you’re using the latest firmware to ensure your security DVR is as reliable as possible. Firmware instructions here:  https://www.tigersecu.com/2020/06/01/tigersecu-h-264-and-h-265-2mp-and-5mp-dvr-firmware-updates/ Check that the DVR is firmly connected to the router using an Ethernet […]

TIGERSECU H.264 and H.265 2MP and 5MP DVR Firmware Updates

This firmware will update your system to V20200514 (H.265 DVRs) or V20200520 (H.264 DVRs) which provides the following improvements: Fixed P2P remote connection feature. Enabled auto restart of P2P connection. Fixed macOS Catalina 64 bit compatibility. Fixed PTZ touring feature. Enhanced DVR system’s security capabilities.  Security note: To ensure your ongoing privacy, we strongly recommend […]

Most Commonly Asked Questions Regarding TIGERSECU 2MP&5MP Series DVR

Dear Customers: Thanks for choosing our TIGERSECU DVRs! All our 960P&1080p&2mp&5mp systems are backed up with a 2-year warranty. And we’re always here to help you to make sure you enjoy using the system. You may contact us via email: service@tigersecu.com, we will always reply back to you within 12 hours. (Mon.-Fri.) Here is a […]