App & Device Privacy Policy

2. Information We Process 

Depending on the product, app, client, and features you use, we may process:

 

• Account and contact information, such as your email address, account identifier, and information you provide when requesting support.
• Device and system information, such as the product model, device identifier or UID, serial number, firmware version, connection status, device settings, and network information.
• App and client information, such as app version, operating-system version, language, device type, error logs, crash information, and diagnostic data.
• Notification information, such as notification tokens, alert preferences, event type, device name, and event time.
• Information you provide through customer-support requests, including descriptions, screenshots, logs, and attachments.
• Permissions and content you choose to access, such as notifications, local-network access, microphone, photos, or device storag

 

3. Video and Audio 

TIGERSECU recorders are designed to store recordings locally on the recorder or other supported local storage.

When you use live view, playback, two-way audio, event notifications, exports, screenshots, or remote-access features, video, audio, images, and related event information may be transmitted between your TIGERSECU device and the app or client you use.

TIGERSECU does not provide TIGERSECU-branded cloud video storage unless a specific product or service expressly states otherwise. Video or images that you download, export, or save to your phone or computer are stored and controlled through that device.

 

 

 

5. How We Disclose Information 

We may disclose information to service providers that assist with hosting, device connectivity, push notifications, security, diagnostics, customer support, and app distribution.

For example, Apple or Google may process information needed to distribute apps, provide operating-system permissions, or deliver push notifications under their own privacy terms.

We may also disclose information when required by law, to protect users or TIGERSECU, to investigate fraud or security incidents, or as part of a corporate transaction subject to appropriate safeguards.

TIGERSECU does not sell App or Device Data for monetary consideration and does not use camera recordings for targeted advertising.

6. Data Storage and International Processing

TIGERSECU-operated App and device backend data is hosted in the United States. Apple, Google, connectivity providers, and other service providers may process information in locations where they operate. Their processing is governed by their respective terms and privacy practices.

 

7. Data Retention